Shipping Challenges
Updated: Feb 9, 2024
It probably isn’t news to anyone that shipping comes with challenges, such as breakage, lost packages, theft, etc. And these challenges affect small businesses such as ours.
We are publishing this blog to explain how we handle domestic shipping. For the most part, we ship USPS Ground Advantage (USPS GA), which comes with $100 insurance.
$6 Shipping is for orders under 1 pound/under $300; these orders are not insured beyond what comes with USPS GA
$10 Shipping is for orders over 1 pound (under 5 pounds)/over $300 (under $600) - these orders may or may not be insured above USPS GA – if the order is over $300, we include additional insurance at no cost to the customer. If the order is under $300, we do not include additional insurance.
$15 Shipping is for orders over 5 pound/over $600 - these orders always have additional insurance added at no cost to the customer.
What's changing? Starting today, any new or updated invoices between $125-299 will have a “Tipping” option – We don’t want you to tip us (although that has happened at gem and mineral shows…LOL). We will be using Square’s Tipping option for optional additional insurance. If you’d like your order insured beyond the standard USPS GA’s $100 insurance, please follow the directions, and “tip” us $2. Update Feb. 9, 2024: We got some new information from the post office - their insurance does not cover theft. We will be adding the Tipping option to ALL invoices under $300.
Why are we doing it this way? We don’t want to change our shipping costs, but we want to offer you optional protection if you want it.
A couple other things to note:
If you have breakage, please send pics of the breakage and the exterior packaging.
As a norm, we do not offer expedited shipping unless requested. If you ever need something fast, please let us know and we can amend your invoice accordingly to get your order to you when you need it.
If you have any questions, please let us know.
I completed my Snowflake Training in Chennai at Qmatrix Technologies, where I gained practical knowledge of Snowflake architecture, SQL, data loading, data transformation, and cloud data warehousing. The training helped me understand real-time data engineering concepts and build confidence in working with Snowflake for industry-oriented projects.
Hi, I’m passionate about learning and teaching the French language. My training at a leading French Institute in Pondicherry helped me develop practical communication skills, improve fluency, and gain a strong foundation in grammar and pronunciation. I enjoy sharing language-learning techniques and helping others communicate confidently in French for personal, academic, and professional growth.
I am passionate about building a successful career through advanced German language skills and effective communication. I completed a German Language Course in Chennai at FITA Academy in Singapore, where I learned German grammar, vocabulary, pronunciation, speaking, reading, and writing through interactive sessions and practical language activities. This training improved my confidence, communication abilities, and understanding of modern German language practices used for higher education, career opportunities, travel, and professional communication in global environments today.
Hi, I'm passionate about building modern, responsive web applications and continuously improving my front-end development skills. Learning React has strengthened my understanding of component-based architecture and interactive user interfaces. Through React JS Training in Chennai at FITA Academy, I gained practical experience in developing scalable applications and applying industry-relevant development practices.
This is an informative overview of how transformer architecture supports modern generative AI applications. The attention mechanism plays an important role in helping models understand context and generate relevant outputs. Exploring these concepts through a Generative AI Course in Chennai can help learners build a stronger understanding of AI models, language processing, and practical generative AI applications.