FAQ

Refunds and Returns (Updated March 20, 2020)

We want our customers to be happy! If you are not satisfied with your purchase, please let us know. 
 
If an item is damaged in shipping, a replacement will be sent, if available. Undamaged items are eligible for a refund or exchange for any reason within 30 days from the date of receipt. We are more than happy to fix or replace items due to defects within a year from the date of receipt. (Defects, unfortunately, do not include the item being dropped, mishandled, etc.) We ask that you send the item back to us (at your expense). We will refund your money or exchange, fix or replace the item and send it back to you (at our expense). 

Shipping (Updated February 4, 2020)

We generally ship via USPS.

Your Personal Information (Updated February 4, 2020)

We do not sell our customer information - your name, address, and email address will not be shared.

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